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2021-1-25u2002·u2002Customer service reputation. XFINITY does not have the best reputation for customer service, but it has steadily improved its ratings year after year. Its ACSI score rose by 11 points in just one year, from 53 out of 100 to 64 in 2020. This is an indication that the company is making an effort to improve its reputation and will likely continue ...
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